PhonePe Work From Home Jobs 2026 – Apply Online for Customer Support Roles

 PhonePe is one of India’s leading digital payment and fintech platforms, widely used for UPI transactions, mobile recharges, bill payments, and financial services. With millions of users across India, PhonePe regularly hires candidates for Customer Support Work From Home (WFH) jobs to handle customer queries and service requests.

PhonePe work from home jobs are suitable for freshers, graduates, students, homemakers, and experienced professionals who are looking for a genuine remote job with flexible working hours. In this article, you will find complete details about PhonePe WFH Jobs 2026 including job roles, eligibility, salary, selection process, and how to apply safely.

This article is written only for informational purposes and strictly follows Google AdSense policies.

About PhonePe

PhonePe was founded in 2015 and is headquartered in Bengaluru, India. It is one of the most trusted digital payment applications in India, offering services such as:

• UPI payments

• Mobile & DTH recharges

• Electricity, gas & water bill payments

• Insurance & investment services

• Merchant payment solutions

PhonePe employs thousands of professionals across India in customer service, operations, technology, and finance departments. To support its growing user base, PhonePe offers remote and hybrid customer support roles.

What Are PhonePe Work From Home Jobs?

PhonePe work from home jobs are remote roles where employees assist customers from home using a laptop, headset, and stable internet connection. These roles are mainly available in customer support and backend operations.

Popular PhonePe WFH job roles include:

👉 Customer Support Executive
👉 Chat Support Associate
👉 Email Support Executive
👉 Merchant Support Executive
👉 Backend Operations Executive

Availability of work from home roles depends on business requirements.

PhonePe Customer Support Job Roles

1. Customer Support Executive (WFH)

This is the most common PhonePe work from home role.

Responsibilities:

• Handling customer queries via calls, chat, or email

• Assisting with UPI and transaction-related issues

• Resolving complaints related to refunds and failed payments

• Providing accurate information about PhonePe services

Skills Required:

• Good communication skills

• Basic computer knowledge

• Customer-friendly attitude

2. Chat Support Executive

This is a non-voice support role.

Responsibilities:

• Responding to customer chats

• Resolving basic payment and account issues

• Maintaining response quality and accuracy

3. Email Support Executive

Email support executives handle customer queries through email only.

Responsibilities:

• Writing professional email responses

• Tracking and closing support tickets

• Coordinating with internal teams

4. Merchant Support Executive

Merchant support roles focus on business partners using PhonePe QR codes.

Responsibilities:

• Assisting merchants with settlements and QR issues

• Backend support and documentation

• Resolving merchant account problems

Eligibility Criteria for PhonePe Work From Home Jobs

Eligibility criteria may vary by role, but general requirements include:

👉 Minimum qualification: 12th pass / Graduate
👉 Age limit: 18 years or above
👉 Basic computer and internet knowledge
👉 Good communication skills
👉 Personal laptop/desktop and stable internet connection

Freshers with 0–1 year experience are also eligible for many roles.

PhonePe Work From Home Salary Details

Salary depends on job role, experience, and shift timings.

Expected Salary Range:

Customer Support Executive
₹15,000 – ₹25,000 per month

Chat Support
₹14,000 – ₹22,000 per month

Email Support
₹16,000 – ₹26,000 per month

Merchant Support
₹18,000 – ₹30,000 per month

Additional benefits may include:

• Performance incentives

• Paid training

• PF & insurance (for full-time roles)

Work Schedule & Shifts

PhonePe work from home jobs may include:

• Day shifts

• Night shifts

• Rotational shifts

• Weekend working (with weekly offs)

Shift timings depend on support requirements.

How to Apply for PhonePe Work From Home Jobs?

Follow these steps to apply safely:

Step 1: Visit Official Careers Website

Go to the official PhonePe careers portal.

Step 2: Search for Relevant Roles

Use keywords like:

• “Customer Support”

• “Operations Executive”

• “Remote”

Step 3: Read Job Description Carefully

Check eligibility, work mode, and location.

Step 4: Apply Online

Fill in your details and upload your resume.

Step 5: Interview & Training

Shortlisted candidates will receive interview details via official email.

 Candidates are advised to apply only through the official website.https://www.phonepe.com/

Important Safety Tips (Very Important)

• PhonePe never charges any registration or joining fee

• Avoid WhatsApp or Telegram job offers claiming “instant joining”

• Do not share OTPs, passwords, or bank details

• Verify official email IDs before responding

Is PhonePe Work From Home Job Genuine?

Yes, PhonePe work from home jobs are genuine only when applied through official sources. Due to high demand, fake job scams are common, so candidates must apply carefully through verified platforms.

Advantages of PhonePe Work From Home Jobs

• No daily travel

• Flexible working environment

• Suitable for freshers and graduates

• Stable income

• Opportunity to work with a leading fintech company

Who Can Apply?

• Freshers

• Graduates

• Students (for selected roles)

• Homemakers

• Experienced professionals

Disclaimer

This article is published for informational purposes only. We are not affiliated with PhonePe or any of its recruitment partners. Job details such as eligibility criteria, salary structure, job roles, and availability may change over time based on company requirements.

Candidates are advised to verify all information from the official PhonePe careers website before applying. We do not charge any fees for job information and do not guarantee selection. Please avoid fake job offers, WhatsApp messages, or calls asking for money in the name of PhonePe recruitment.

Final Words

PhonePe Work From Home Jobs 2026 provide a genuine opportunity for freshers and experienced candidates who are looking for flexible, secure, and remote job options. Working with a trusted digital payments company like PhonePe offers valuable industry exposure, professional growth, and long-term career stability.

Candidates who meet the eligibility criteria should apply through official channels only and prepare well for the selection process. By following safe application practices and improving relevant skills, applicants can successfully build a rewarding career while working from home with PhonePe.